- DetailALCESTER Graphite Sectional w/ Sleeper, Graphite, 112 3/4″L X 65″W X 40″H, 272.8lbs. There’s no reason to compromise comfort for elegance—this upholstery set has them both. Three color options are available, all of which are muted and subdued, making the intricate patterns on the accent pillow the central focus. Nailhead trim on the arms top off this simple, yet sophisticated look. Features:Transitional StyleReclinersTufted BackNailhead TrimConsole w/ Cup HoldersContoured Seats
1. Order Processing Time
• All orders will be processed and arranged for shipment within 1 business day (weekends and holidays are postponed).
• Cut-off time: Orders paid before 3:00 p.m. Eastern Time on weekdays will be processed on the same day; orders paid after that will be processed the next day.
2. Delivery Time and Methods
• Contiguous United States (48 states):
• Standard delivery: 2 business days (UPS/FedEx, etc.).
• Remote areas (such as Alaska, Hawaii): 3 - 5 business days.
• Major cities in Canada:
• Standard delivery: 2 business days (FedEx/Canada Post/Purolator, etc.).
• Remote areas (such as Yukon, Nunavut): 3 - 7 business days.
3. Shipping Fee Standards
• Within the United States:
• Free shipping for orders over $19.
• Within Canada:
• Free shipping for orders over $19.
4. Logistics Delays and Force Majeure
• Extreme weather, customs inspections, holiday peaks, etc. may cause delays. No compensation will be provided, but you can contact customer service for inquiries.
• If the package is lost or damaged, please feedback within 48 hours after signing and provide evidence. We will assist with claims or re - shipments.
5. Delivery Restrictions
• Only deliver to valid addresses in the United States and Canada. Post Office Boxes (PO Box) are not covered.
• The recipient must ensure the accuracy of the address. If the package is returned due to an incorrect/incomplete address, the customer will bear the secondary shipping cost.
6. Tariffs and Import Duties
• For US customers: No additional tariffs (shipped within the country).
• For Canadian customers: No additional tariffs (shipped within the country).
7. Order Tracking
• After shipment, a tracking link ([logistics company link]) will be sent via email, supporting real - time querying.
8. Returns and Refunds
• Returns can be applied for within 7 days after signing. The product must be unused and the packaging intact.
• The return shipping cost is borne by the customer. The refund will be processed within 3 business days after the receipt is confirmed.
9. Contact Us
• Real - time customer service: Chat icon at the bottom right of the website.
6 reviews for ALCESTER Graphite Sectional w/ Sleeper, Graphite